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1 、 Can you ship to Italy ?
Yes, we can .But delivery is slower than delivery to other countries. We ship shoes to Hong Kong then to Italy . It usually takes 14 days |
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2 、 How long does it take to ship shoes to Brazil ?
Shoes will be shipped to USA first; it will be taken 3-4 days; then will be shipped to Brazil by an American shipping Company. Delivery time is about 2 weeks. For timely delivery please provide your telephone number in the order. |
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3 、 Do you combine shipping? How much is the shipping cost to USA , if I buy 3 pair of shoes at one time?
Yes. We do. Shipping fees is 75$ for three pairs of shoes, you can see detail shipping fees in the home page. Click Shipping & Insurance Rates . |
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4 、 How much is the shipping cost if I buy 3 pair of shoes and ship to different addresses?
The shipping fees are the same as purchasing one pair of shoes. |
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5 、 Will taxes/duties be charged upon delivery?
Yes, some countries may require paying taxes such as Italy , Brazil . Taxes/duties will apply in addition to the shipping fee pay. You are responsible to pay the customs. |
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6 、 Can we mark the item as a gift or sample?
Yes, we can mark any items that we ship as a gift no commercial value. We mark the items with the price $20-$30 each. |
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7 、 Does the item come in the original box?
Since the box is so heavy, we usually don't ship it with the shoes and your shipping cost could hence save. If you need the box, please inform us and we charge $10 for each box. |
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8 、 How long will I receive a tracking number?
In 2-3 days, you can log in our website and click track order. You will find it by yourself. |
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9 、 Can you reserve a shoe for me until I can pay for it?
Sure, please confirm them by e-mail. we will keep them for you for one week.However, after one week, if we haven't received the confirm of your payment, we will not waiting for you. |
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10 、 what is the difference about some sizes of Nike shoes?
Please refer to the following form:
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US |
7 |
7.5 |
8 |
8.5 |
9 |
9.5 |
10 |
10.5 |
11 |
11.5 |
12 |
13 |
13+ |
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UK |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
9.5 |
10 |
10.5 |
11 |
12 |
12+ |
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EUR |
40 |
40.5 |
41 |
42 |
43 |
43 |
44 |
44.5 |
45 |
46 |
46 |
47 |
47+ |
|
CM |
25 |
25.5 |
26 |
26.5 |
27 |
27.5 |
28 |
28.5 |
29 |
29.5 |
30 |
30.5 |
30.5+ |
|
US |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
9.5 |
10 |
10.5 |
11 |
11.5+ |
|
UK |
3 |
3,5 |
4 |
4.5 |
5 |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9+ |
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EUR |
36 |
36.5 |
37 |
38 |
38.5 |
39 |
40 |
40.5 |
41 |
42 |
43 |
43 |
44+ |
|
CM |
22.5 |
23 |
23.5 |
24 |
24,5 |
25 |
25.5 |
26 |
26.5 |
27 |
27.5 |
28 |
28.5+ | |
